This agreement is intended to stipulate the rights, obligations, and responsibilities between the company Nouhaus Inc. (hereinafter referred to as the "Company") and the members regarding the use of the Nouhaus IoT app service (hereinafter referred to as the "App") and other related services provided online by the company.

The definitions of terms used in this agreement are as follows:

1. "Company" refers to the business operator providing various services through the "App."

2. "Member" refers to an individual who has entered into a service agreement in accordance with this agreement and uses the services provided by the company.

3. "Service" refers to the functionalities provided by the company through the "App," including remote control functions such as device connection and device control, as well as features exclusive to the "App," such as equalizer, threshold sound Conditioning (TSC), special modes, sound settings, etc.

4. "Email" refers to the email address chosen by the member for identification and service use, approved by the company.

5. "Password" refers to the combination of letters or numbers chosen by the member to confirm their identity, corresponding to the given "ID" and for password protection.

① The "Company" will post these terms and conditions on the "App" or its connected screens.

② The "Company" will take measures to enable members to inquire about and receive answers regarding the content of this agreement.

③ In cases where there are important contents in this agreement, such as the suspension of services or termination of contracts, the "Company" will clearly indicate them in bold letters, colors, symbols, or provide a separate screen to make it easily understandable for members.

① The "Company" may amend these terms and conditions within the scope not violating the contents of relevant laws such as the Content Industry Promotion Act, the Act on Consumer Protection in Electronic Commerce, and the Regulation of Terms of the Act.

② When the "Company" intends to amend the terms and conditions, it will notify the members of the fact that the terms and conditions have been amended, the amended content, and the reason for the amendment by posting them on the "App" or its connected screens, homepage, etc., 7 days before the effective date of the amended terms and conditions (hereinafter referred to as the "Effective Date"). However, if the amended content is disadvantageous to the members, the "Company" will notify the members 30 days before the Effective Date by posting them in the same manner and inform the members through methods such as push messages, emails, etc., so that the members can be aware of the amended content.

3. When the "Company" makes an announcement or notification in accordance with paragraph 2 and includes the statement that if the member does not express their intention to agree or disagree with the amended terms and conditions, it will be deemed that the member has agreed to the amended terms and conditions, if the member does not express their intention to reject until the Effective Date of the amended terms and conditions, it will be deemed that the member has agreed to the amended terms and conditions. If the member does not agree to the amended terms and conditions, the "Company" or the member may terminate the service usage agreement.

Any matters not stipulated in these terms and conditions and the interpretation of these terms and conditions shall be governed by the Content Industry Promotion Act, the Act on Consumer Protection in Electronic Commerce, the Regulation of Terms of the Act, the Content User Protection Guidelines established by the Minister of Culture, Sports and Tourism, other related laws and regulations, or customs.

① Membership registration is completed, and a service usage agreement is concluded when an individual wishing to become a member (hereinafter referred to as the "applicant") agrees to the terms and conditions, applies for membership registration, and the company approves such application.

② The membership registration form must include the following information. Matters 1 to 3 are mandatory, and other items are optional.
1. Name of the member
2. Email and password
3. Date of birth, gender
4. Height, weight, and any other information deemed necessary by the company

③ The company generally approves the application for membership registration. However, the company may not approve the application under the following circumstances.
1. Despite the membership application in the third paragraph, the company will not approve membership in the following cases:
1) If the applicant's information (email) is already registered as a member on the "app." 2) If the applicant has previously lost membership status under Article 6, Paragraph 3 of this Agreement. However, exceptions may apply if the company allows re-registration.

2. If the applicant has not passed [90 days] since losing membership status under this Agreement.
3. In case the applicant uses a false name or the name of another person.
4. When providing false information or failing to fill in the information requested by the company.
5. If the applicant violates the provisions stipulated in these terms and conditions.
6. If there is no spare capacity in the service-related equipment or if there are technical or operational issues.

④ If the company does not approve or delays the approval of the membership registration application under Paragraph 3, it must notify the applicant. However, this is an exception if the company cannot notify the applicant without the company's fault.
⑤ The time of establishment of membership registration and the service usage agreement is when the company's approval reaches the applicant.

1. Members can access and modify their personal information at any time through the personal information management screen.
2. If there are changes to the information provided during the membership application, members must promptly inform the company of such changes online or by email or other methods.
3. The company is not responsible for any disadvantages caused by the member's failure to notify the company of changes as described in paragraph 2.

A member must not engage in the following activities:

1. Providing false information during registration or modification
2. Impersonating another person
3. Modifying information posted on the app
4. Transmitting or posting information (computer programs, etc.) other than the information specified by the app
5. Infringing on the copyrights or other intellectual property rights of the app or third parties
6. Damaging the honor of the app or third parties, or disrupting business activities
7. Posting obscene or violent messages, images, audio, or other information on the app that goes against public morals

1. Members are responsible for the management of their email and password, and must not allow third parties to use them.
2. If members become aware that their email or password has been stolen or is being used by a third party, they must immediately notify the company and follow the company's instructions.
3. In the case of the circumstances mentioned in paragraph 2, if the member fails to notify the company or does not follow the company's instructions, the company will not be responsible for any resulting disadvantages.

1. When the company notifies members, it may use the electronic mail address, push messages, website posting, or other means designated by the members.
2. In the case of notifying all members, the company may substitute for the notification in paragraph 1 by posting it on the company's bulletin board for at least 7 days. However, for matters significantly affecting members' service usage, the notification in paragraph 1 will be used.

The content of the service provided by the company is as follows:

1. Connect and control service for Nouhaus massage chair devices.
2. Connect and control service for Nouhaus massage belt devices.
3. Other remote control functions for IoT devices provided by the company.
4. Other exclusive functions for the "App" of IoT devices provided by the company.

① A member may request withdrawal from the company at any time, and the company will promptly process the member's withdrawal.

② In the following cases, the company may restrict a member's use of the service or terminate the service agreement:

③ In the event of terminating the service agreement, the company will notify the member of the termination reason and intent to terminate through email or other means. The termination will be effective upon reaching the member.

④ If the service agreement is terminated according to clause 2, and the member wishes to rejoin, the company will communicate the approval or rejection of rejoining based on rejoining approval criteria.

① The service is generally provided 24 hours a day, 7 days a week.

② The company may temporarily suspend the provision of the service if there is a need for maintenance, replacement, or repair of information and communication facilities such as computers, or in cases of malfunctions, communication interruptions, or other significant operational reasons. In such cases, the company will notify the members in accordance with Article 10. However, if the company cannot provide prior notice due to unavoidable reasons, it will notify the members afterward.

③ The company may conduct regular inspections when necessary for providing the service, and the regular inspection schedule will be announced on the service provision screen.

④ The company provides the service free of charge. However, the company may charge for the service in the event of changes in business circumstances, alterations to the service, or other reasons.

① The company may change the provided service for operational or technical reasons with justifiable cause.

② When the company intends to change the content, usage methods, or service hours of the service, it will post the reasons for the change, the content of the changed service, and the date of provision on the app or service screen at least seven days before the change.

③ In cases where the changed content is significant or disadvantageous to the members, the company will notify the members receiving the relevant service in accordance with the method specified in Article 10.

① The company may provide members with various information deemed necessary during the use of the service through methods such as notices or email. However, members can refuse to receive such information at any time through email or other means.

② The company may post advertisements on the app or service screen, homepage, or via email related to the provision of the service. Members who receive emails or other communications with advertisements can refuse to receive them from the company.

① The company may collect the minimum necessary information for members' service use, in addition to the information provided in the application form according to Article 6, Section 2. Members must truthfully and faithfully provide information in response to inquiries made by the company.

② When the company collects personally identifiable information from members, it obtains the member's consent.

③ The company may not use or provide to third parties the member's information provided in the membership application and information collected according to Section 1 beyond the intended purpose without the member's consent. However, exceptions apply in the following cases:
1. When the member has given consent
2. When there is a special provision in the law, or it is unavoidable to comply with legal obligations
3. When necessary for statistical compilation, academic research, or market research, and provided in a form that cannot identify a specific individual

4. The company is not responsible for damages caused by the member's fault resulting in the leakage of personal information.

5. Members can request to view and correct their personal information held by the company at any time, and the company has an obligation to promptly take necessary measures. If a member requests the correction of an error, the company will not use the information until the error is corrected.

① The copyright and other intellectual property rights to the works created by the app belong to the app.

② Members may not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes without the prior consent of the app the information obtained through the use of the app, for which intellectual property rights belong to the app.

③ If the app uses the copyright belonging to a member according to an agreement, the app must notify the member.

① The company is exempt from responsibility for providing services in the event of force majeure or circumstances equivalent to force majeure.

② The company is not responsible for service interruptions due to the member's fault.

③ The company is not responsible for the reliability, accuracy, etc., of the information, data, and facts posted by the member related to the service.

④ The company is not responsible for disputes or other matters arising between members or between a member and a third party through the service.

① The validity, composition, interpretation, and application of this agreement shall be governed by the laws of the Republic of Korea.

② In the event of a dispute, the company will take appropriate and prompt measures to reflect the legitimate opinions or complaints raised by the member. However, if prompt resolution is difficult, the company will notify the member of the reasons and the schedule for resolution.

Supplementary Provision (Effective Date) This agreement is effective as of January 10, 2024.