1. Consent for the Collection of Personal Information
2. Types of Personal Information Collected, Collection Methods, and Retention Period
3. Purposes of Collecting and Using Personal Information
4. Sharing and Provision of Collected Personal Information
5. Information Regarding Users' Management of Their Personal Information (Viewing, Correction, Deletion, etc.)
6. Rights, Duties, and Procedures for Users and Legal Representatives
7. Procedures and Methods for the Destruction of Personal Information
8. Measures for Ensuring the Security of Personal Information, Including Technical and Managerial Protection Measures
9. Matters Regarding Collection of Opinions on Personal Information and Complaint Handling
10. Affiliation, Name, and Contact Information of the Personal Information Protection Manager and Responsible Person
11. Remedies for Infringement of Rights
12. Obligation to Notify

The "Company" provides a procedure for users to click the "Agree" or "Cancel" button regarding the contents of the Company's consent to the collection and use of personal information or terms of use. By clicking the "Agree" button, it is considered that the user has agreed to the collection of personal information.

I. Collected Types
The "Company" collects only the minimum necessary information required for smooth service provision.
- "Member" account information (email, password), name, date of birth, gender, device information (unique identifier, type, name, device classification, manufacturer, model number, serial number, version information), device activity history (power on/off, app access frequency and usage time, usage mode record, MAC address), network connection status, and surrounding network environment information.

II. Collection Method
Nouhaus CO., LTD. collects personal information through the following methods.
- Website, mobile devices, written forms, fax, telephone, counseling boards, Email, event entries, delivery requests
- Provided by cooperating companies.
- Collection through generated information collection tools.

III. Retention Period
"The company" retains the collected personal information for the following duration.
- Up to 1 month from the date of withdrawal.

IIII. Other
When conducting surveys or events within the shopping mall, selective input of personal information may be requested for statistical analysis or prize distribution. However, sensitive personal information that could infringe upon the basic rights of users (such as race and ethnicity, beliefs and religion, origin and domicile, political inclinations and criminal records, health status and sexual life) will not be collected. In unavoidable circumstances where such information needs to be collected, prior consent from users will be obtained.

Nouhaus CO., LTD. does not collect users' personal information without prior consent. The collected information is used as follows:

I. Development of new services
Users' provided personal information can aid in developing more useful services. The company efficiently determines priority in developing services based on the personal information provided by existing users during the development of new services or expansion of content. This allows the company to reasonably select and provide content that users require.

II. IoT Service
Monitoring operational and status notifications of products connected to the IoT service, conducting customer satisfaction surveys, compiling service usage statistics data, improving product, feature, and service quality through statistical research and analysis, taking measures such as usage restrictions for members violating the terms of use, preventing misuse, delivering announcements, checking records of misuse including indiscriminate withdrawal and re-registration of members, and preventing damage.

III. Utilization for marketing and advertising
Information dissemination for new service development and event announcements, provision of customized services, service provision and advertisement based on demographic characteristics, tracking frequency of access, and statistical analysis of members' service usage.

The "company" uses users' personal information within the agreed scope and generally does not exceed or share and provide users' personal information to external parties without the user's prior consent. However, exceptions may apply in the following cases.

- When users have given prior consent for sharing and provision.
- When it is necessary for settlement of fees related to the provision of services.
- When required by law or when there is a request from investigative agencies in accordance with the procedures and methods prescribed by law for investigative purposes.

If a "member" wishes, you can always view your personal information and modify the required information stored by our company. In addition, additional information requested at the time of membership registration, other than the login-required information (email, password), can be viewed, modified, and deleted at any time. Changes to and deletion of your personal information and membership withdrawal can be done through the personal information management screen after logging into the "app."

I. Users and legal representatives may access and modify the user's personal information stored at any time, and they can request membership termination.

II. To access, modify, or withdraw consent for their personal information, users can use the personal information management screen within the "app" to request viewing, correction, or consent withdrawal. Alternatively, if users contact the Personal Information Protection Officer in writing, by phone, or via email, prompt measures will be taken without delay.

III. If a user requests withdrawal of consent, the company promptly takes necessary measures, such as destroying collected personal information, to prevent recovery or regeneration. Additionally, if a member requests access to or provision of personal information, the company promptly takes the necessary actions.

IIII. If the company receives a request to correct personal information errors, it promptly corrects the errors or informs the member of the reasons for not being able to correct them, taking necessary measures. The company refrains from using or providing the relevant personal information until the necessary measures are taken. However, in cases where the provision of personal information is requested in accordance with other laws, the company may provide or use the personal information.

Nouhaus CO., LTD. ensures the secure handling of valuable members' personal information and employs the following methods to prevent leaks and properly dispose of personal information:

I. Disposal Procedure
The information entered by users for service usage is transferred to a separate database (or filing system in the case of paper documents) after the purpose has been achieved. It is retained for a certain period in accordance with internal policies and other relevant laws (refer to retention and use periods) for reasons of information protection. Personal information moved to a separate database is not utilized for purposes other than retention, except when required by law.

II. Disposal Method
- Personal information printed on paper: Shredding or incineration
- Personal information stored in electronic file format: Deleted using technology that makes record retrieval impossible

The company has implemented the following administrative, technical, and physical measures to ensure the security of personal information, preventing its loss, theft, leakage, forgery, alteration, or damage during processing.

I. Administrative Measures: Establishment and implementation of internal management plans, regular employee training, etc.

II. Technical Measures: Access control management for personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs.

III. Physical Measures: Access control for computer rooms, data storage rooms, etc.

Nouhaus Co., LTD. does not take responsibility for incidents resulting from individual user errors or inherent risks of the internet. Each user is responsible for appropriately managing their own ID and password to protect their personal information.

Nouhaus CO., LTD. is collecting user opinions regarding the protection of personal information and has established all necessary procedures and methods to handle complaints. Users can report complaints via phone or email, referring to section '10. Personal Information Manager and Contact Information' below. Nouhaus CO., LTD. will promptly and adequately respond to user-reported issues.

Nouhaus CO., LTD. appoints a Personal Information Protection Manager who oversees all matters related to the handling of personal information and is responsible for addressing user complaints, handling damages, and other issues related to the processing of personal information.



However, if it is difficult to connect to the emergency contact, please contact the customer center at (02-3409-9500), and we will promptly provide assistance.

Users can contact the following institutions for inquiries regarding remedies for privacy breaches or consultations:

The following institutions are separate entities from the company. If you are not satisfied with the company's internal handling of personal information complaints or remedies, or if you need more detailed assistance, please contact these institutions.

▶ Personal Information Infringement Report Center (Operated by Korea Internet & Security Agency)
- Relevant Tasks: Reporting Personal Information Breaches, Requesting Consultation
- Homepage : privacy.kisa.or.kr
- Tel : 118 (No area code needed)
- Address : Personal Information Infringement Report Center, 3rd Floor, 9, Jinheung-gil, Naju-si, Jeollanam-do, Republic of Korea 58324

▶ Personal Information Dispute Mediation Committee
- Relevant Duties: Application for Personal Information Dispute Resolution, Group Dispute Resolution (Civil Resolution)
- Homepage : www.kopico.go.kr
- Tel : 1833-6972 (No area code needed)
- Address : Government Seoul Office, 4th Floor, 209, Sejong-daero, Jongno-gu, Seoul, Republic of Korea 03171

▶ Cyber Investigation Department, Supreme Prosecutors' Office : http://www.spo.go.kr
▶ Cyber Safety Bureau, National Police Agency : http://cyberbureau.police.go.kr