A. Can I only receive a massage on my back?
- After selecting the massage method you want in Menu → Manual Mode, press Massage Position → Fix on the
area you want to massage, and the massage balls will be fixed in that position.
B. To what degree does the chair tilt back?
- Tilts from the default angle of 120 degrees to 145 degrees.
- It reclines electrically and automatically locks in place when you stop.
C. Bluetooth can't connect
- Turn the massage chair's power off and on, then delete NM-SN700 from the device you want to connect to
and reconnect it.
- Alternatively, if you select Remote Control Settings → Bluetooth Settings → Reset, Bluetooth will be
reset with a notification sound.
D. Is there a lot of noise between floors?
- Unlike other massage chairs, the moving body is not attached to the floor, so there is virtually no
noise problem between floors.
- Additionally, you can further reduce noise by placing a rug under the massage chair.
E. Is it possible to replace the leather?
- Exterior parts such as head cushion, back sheet, airbag sheet, etc. can be replaced for a fee.
F. Unlike when I experienced it in the store, the operating sound seems to be louder.
- In stores, you may not be able to hear the sound of the massage chair operating due to surrounding
noise.
- In a relatively quiet residential space, you may hear the machine operating sound when the massage chair
is in operation, but please be assured that this is a normal operating sound.
G. Are there body sizes available?
- We recommend use for ages 12 and older. Please use it while taking into account the body sizes below.
- Minimum: 150cm
- Maximum: 190cm / 120kg
* Massage and seating sensation may vary depending on body type, so we recommend purchasing after
experiencing at an offline store.
H. How can I hear the speaker sound?
- This product can be connected to a cell phone, tablet, or laptop via Bluetooth to play music and listen
to the sound.
- ID: NM-SN700
- PW: 1234
I. The Auto mode includes Auto 2D mode, Auto 3D mode, and Auto Part mode.
What are the characteristics of each?
Auto 2D mode: This mode that allows users to directly control 3D.
Auto 3D mode: This mode that automatically changes up to 3D adjustment.
- Basic: This mode that massages the entire body evenly.
- Recovery: This mode that provides a refreshing feeling by strongly massaging the shoulders.
- Active: This mode that revitalizes the body by strongly massaging the waist.
- Sleep: This mode that provides comfort by gently massaging the body.
Auto Part mode: This mode where the user can directly control the 3D and massage only the relevant area.
(Full body, Neck/Shoulders, Back/Waist, Back/Hip, Upper Body, Lower Body)
J. What is Threshold Sound Conditioning (TSC)?
- Threshold sound conditioning (TSC) is a technology that can improve hearing by repeatedly exposing an
individual's hearing to the TSC sound environment for a certain period of time.
- The effectiveness and safety of the TSC effect have been proven through clinical trials conducted by
neurology staff at Stanford University School of Medicine in the United States.
- With Nouhaus Orbit products, you can perform hearing improvement exercises through the TSC function of
the App while receiving a massage.
K. What is Special Mode?
- This is a special mode that can only be operated through the App.
- Driver: This mode that massages the neck and shoulders to relieve stiff muscles while driving.
- Wake Up : This mode that is good for receiving after waking up as the massage range gradually expands.
- Stretching : This mode that includes multiple traction functions to stretch the user's body.
- Sports: This mode that massages the entire body to relax muscles before and after exercise.
L. Can I also connect a speaker every time I connect the product and App?
- After connecting to Bluetooth by selecting 'Bluetooth Audio' in the settings tab of the App and
activating auto connection, you can also connect audio every time you start the App and connect to the
product.
M. What are ‘sound setting’ in the App?
- This is the sound setting used when connecting the product to Bluetooth audio, and was designed in
collaboration with sound master Kukil Yu.
- By selecting 'Sound Setting' in the settings tab of the App, you can select the normal mode for a
specialized sound that surrounds the user when sitting on the product, and the speaker mode for a
specialized sound when used as a speaker outside the product.
- The TSC mode changes automatically only when the threshold sound control (TSC) function is used.